Frequently Asked Questions

Is there any setup or configuration process to start with VetNvet?

No, VetNvet is a cloud based web application where you can get started immediately upon your registration. VetNvet is very easy to learn where you can straightaway start using it on your daily practice.

Do I need to provide any payment info such as Credit card details for Trial Registration?

No. You will not be asked to provide the credit card details while signing up for the free trial. You can use VetNvet for 14 days without paying anything. Only after your free trial period of 14 days is over, you shall be asked for your credit card / payment details. You may start your paid subscription at any time before the trial expires.

How can I buy VetNvet Subscription?

You can subscribe to VetNvet any time in the app after your trial account is created. You may subscribe earlier or at the end of trial expiry based on your decision.

You can subscribe to VetNvet any time with your credit/debit card.

Are my data secure with VetNvet?

Your data are always secure and private with VetNvet. We never share your data with any 3rd party tools, our clients or other people. Your personal data are always stored in encrypted form in our database.

VetNvet has an automated and scheduled daily backup process hence you never lose any data due accidental server crash or due to any disaster.

How many doctors/users I can have in my login?

You can create and manage any number of Doctors and other users. All your users can login and use the software simultaneously. There is no restriction in creating user logins.

Will I lose all my data in case if I failed to renew the subscription?

Your data will still be kept in server for next 15 days. You can renew your subscription and resume using VetNvet within this period.

Is there a minimum contract we need to sign?

There is no need to sign any minimum contract with VetNvet. VetNvet charges it’s customer on monthly basis. You can quit the subscription at any time you want.

What are support options?

You can use Tickets, Live chat or phone to get our support. Our support executives are 24/7. The support option is available from the Free Trial version.

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